The Pesky Challenge of Evaluating AI Outputs

One of the things that has bothered me since the beginning of the AI conversation is that most of the discussions of using AI or LLM outputs contains some phrase to the importance of “evaluating the output to make sure it’s correct” or something along those lines.  Pretty much any responsible writing about AI contains … Read more

New Workshops!

So, it’s been relatively rare that my workshops are public offerings (open to anyone). That’s something I’ve been working to change, and now there are THREE new workshops available.  Two virtual workshops and one in-person offering.  I’ve also got some discount coupon codes for all you delightful folks, so feel free to reach out if … Read more

New Book! Talk to the Elephant: Design Learning for Behavior Change

My new book, Talk to the Elephant: Design Learning for Behavior Change is available for pre-order! Book Description: What do you do when your learners know what to do but still aren’t doing it? Training is created with the goal of changing learners’ behaviors, but anyone who has created learning experiences knows that there’s a … Read more

Upcoming Events

Hey folks, So it’s a little dusty around here, but I do actually have some plans for doing a little blogging in future. In the mean time, feel free to join the conversation in the Design for How People Learn Facebook group.  Loads of smart people talking about interesting things there: https://www.facebook.com/groups/designforhowpeoplelearn Also thought I … Read more

Brain as Prediction Machine

So I’m really interested right now in how the brain operates as a prediction machine. Basically, one of our core brain functions seems to be guessing what is going to happen next. I think this has some really fascinating implications for behavior change.  Humans are (in many ways) bad at risk prediction.  More people seem … Read more

Behavior Research Links

So, I was just talking to someone interesting in doing user research for behavior change, and I put together a set of links for her.  I thought it was a useful list, so also posting it here: This is a nice collection of resources about UX User Research, including a list of people to follow: … Read more