Live Online Workshop · September 24, 2026 · Noon–3:30 pm ET
From Knowing to Doing: Three Tools for Diagnosing Behavior Change
Apply behavioral science diagnostic tools to tricky behavior change challenges
Your learners know what to do—but they still aren’t doing it consistently.
The problem may not be a lack of information. People may be unclear about what’s expected, unconvinced that the behavior matters, short on confidence or support, or working in a system that makes the desired behavior difficult.
Diagnosing the Challenge
Using evidence-based tools
In this practical three-hour virtual workshop, you’ll learn three tools for diagnosing what’s really getting in the way:
1
The Change Ladder
Identify where people are stuck in the change process
2
The Behavior Change Checklist
Uncover common barriers such as lack of feedback, increased effort, discomfort, weak social proof, and misaligned incentives
3
COM-B Analysis
Use the most prominent model in behavioral science to examine whether people have the capability, opportunity, and motivation needed to perform the behavior
You’ll apply each tool to a real challenge and leave with a clearer understanding of what your audience needs—and whether training is actually part of the solution.
Who this workshop is for
Instructional designers, L&D professionals, performance consultants, change practitioners, and anyone responsible for helping people adopt new workplace behaviors.
About the Instructor
Julie Dirksen
Julie Dirksen is the author of two bestselling books for learning professionals — Design for How People Learn and Talk to the Elephant: Design Learning for Behavior Change — with more than 80,000 copies sold.
As a learning strategist, she specializes in making behavior change stick, working with Fortune 500 companies, startups, and global research initiatives to bring behavioral science and design thinking into the learning process.
Workshop Details
- Format: Live Zoom Workshop (recording included)
- Length: Three Hours (with a 30 min break)
- Date: September 24, 2026
- Time: Noon ET (USA)
- Price: $249
Seats are limited!